Why hello there! I'm Brandon, a UX and Product Design leader based in Austin, TX.
I’m a problem solver who thrives in enterprise and systems-level challenges.
Check out some of my work below!
Creating a budget management system
Multi-phase, 0-1 project on how we gave customers the ability to control spend when shopping for business.
Enabling driver-to-customer messaging
Leveraging SMS and in-app messaging capabilities for delivery drivers to chat with customers.
Crafting an e-procurement strategy
Foundational work that set the strategy and defined expectations for a comprehensive e-procurement system.
Improving delivery partner support
Research project diving into the needs and obstacles of driver support agents handling driver appeals.
Expanding cloud load balancer management
Interaction and UI design project for adding advanced capabilities to a load balancer service.